Transit Time: Standard shipping within the us typically takes 5 to 7 business days (Monday to Friday)
Handling Time: Packing and handling take 1-3 business days.
Order Cut-off Time: Orders placed before 4 PM on business days (Monday to Friday) will be processed and shipped on the same day. Orders placed after this cut-off will be processed on the following business day.
Timezone: (GMT-05:00) Eastern Standard Time
Shipping Charges: Free shipping within USA.
Delivery Time: The total delivery time is the combination of the minimum handling and transit times, as well as the maximum handling and transit times. As a result, the total delivery time is between 6 and 10 business days.
Important: You are responsible for any issues or delays caused by incorrect information (such as address, phone number, or email). Our team will try to contact you for order confirmation, so please ensure your contact details are accurate.
Order Tracking System: Once your order has been shipped, you will receive a tracking number that allows you to monitor the status and location of your order until it reaches you.
Issues with Tracking: If you encounter issues or do not receive tracking information in a timely manner, contact our customer support at [email protected]
Cancellation Policy: If you wish to cancel an order, please contact us immediately. If the order hasn’t been processed yet, we will cancel it and issue a refund. If the order has already been processed, we will assist you with the return process.
To cancel an order: simply reach out to our customer support at [email protected]
CONTACT INFORMATION
Business Name: Vast Carter LLC
Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Contact:+1 (305) 932-1963
Business Mail: [email protected]
Business Address: 7905 S Luella Ave, Chicago Illinois 60617, United States